Return and Refund Policy

RETURN & REFUND

We want you to love our products as much as we do. All items we ship have successfully passed our rigorous Quality Control inspections. 

We have a hassle-free 30-days return and exchange policy.

• Please contact us for RMA (return merchandise authorization) within 30 days after you signed the parcel, contact us by service@szdealer.com
• RMA are approved for issues pertaining to manufacturing defects, dissatisfaction and misshipments. Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). please send a email to service@szdealer.com
• Returned merchandise needs to be in original packaging and condition. Make sure to include all materials, manuals, instructions, etc. 
• We will refund the buyer within 3 business days after receive the returned parcel.
• The buyers are responsible to the return delivery fee.
• COD (collect on delivery) and Freight Collect packages will not be accepted.
• For warranty returns passed the 30 days, please contact us so we can make sure we are providing you with the best possible technical support.
• Please send the returned shipments to following address:

Contact Us

Emails: Service@szdealer.com

Phone: 0086 18589023699

Contact Person: Vincent Zhong

Company Address:

No.822 ShenFang Building, 

Huaqiang North Road, 

FUTIAN District, Shenzhen,518000,

Guangdong,

China